Friday, January 7, 2011

Ford tops in safety, quality and value in Consumer Reports Survey

According to a survey released by Consumer Reports, Ford is top rated by car shoppers for safety, quality and value. This might be obvious by seeing Ford's strong end-of-year sales stats.

Ford’s sales for 2010 rose 15.2% while the Toyota’s were down 0.4%, which previously lead for customer satisfaction.

For this survey, Consumer Report took help of more than 2,000 people in car-owning households, Consumer Reports found that positive perceptions of Ford have increased by 35 percentage points over two years.

In the survey, 65% of car shoppers said safety was most important, followed by quality (57%) and value (51%). Ford has improved in all those areas, led by models such as the Fusion.

Rated less important are performance (47%), environmental friendliness (28%), design (25%) and technology or innovation (17%).

Three brands that gained in sales last year — Ford, Chevrolet and Hyundai — are among the top five in perceived value.

When it comes to Performance and design, Luxury car makers BMW and Porsche ranked No. 1 and No. 2 in both the performance and design/style categories and surprisingly, Ford ranked third in performance.

Via: [Money watch Bnet]

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